Shipping Policy

Our default currency is US dollar. We now have a multi-currency feature. Select your local currency to make your shopping experience even more convenient.

All orders ship from Hong Kong.
Your package will be ready to ship within 5-10 days.

Domestic (Hong Kong)

Currently we offer FREE standard shipping Hong Kong wide on any order over US$100.

Orders under US$100 is a weight calculated rate of US$3.87 for standard shipping, shipping Hong Kong wide.

We ship with the local Hong Kong Post Office, you will receive email/text updates on your parcel's progress as well as a reminder the day your parcel is due to arrive. It will also require a signature on delivery. For this reason, we do not take responsibility for any orders that are returned to us because of customer not collecting their parcel.

Shipping times

Hong Kong Post Regular: 2-3 Business Days  (with tracking and signature)

WORLDWIDE

Currently we offer FREE Air Mail International Shipping on any order over US$100. Shipping calculated rate based on the weight of your shipment and your country/zone for regular and SPEEDPOST shipping. We ship with Hong Kong Post , you will receive email/text updates on your parcels progress as well as a reminder the day your parcel is due to arrive. It will also require a signature on delivery. Your shipping fee will be calculated at checkout.

Shipping times:

Hong Kong Post Air Mail International Shipping: 7-16 Business Days (with tracking and signature)
Hong Kong Post Speedpost Shipping: 3-7 Business Days (with tracking and signature)

For more accurate shipping times, check the Hong Kong Post Office website.

We ship to worldwide, which is great, however please be aware that Hong Kong is remote and therefore shipping charges are high for us. We absorb some of those shipping costs for your order to try and reduce the shipping fee.

Shipping times are only an estimate. Budding Pop World takes no responsibility if actual shipping time differs from that stated. If shipping to your country is not offered, please email us at: info(at)buddingpop-world.com and we will endeavour to find a way to ship to you.

RESPONSIBILITY FOR SECURE ADDRESSES & COLLECTION OF PARCELS

All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Budding Pop World. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when Budding Pop World delivers these items to the carrier.

Once the parcel has been delivered to your shipping address Budding Pop World takes no responsibility for any damage or theft that may occur. If you will not be present to accept your delivery or your address is not safe to have a parcel left unattended, we recommend using a business address or an alternate secure address.

RETURN TO SENDER

Budding Pop World does not take responsibility for uncollected parcels that are returned to sender, or incorrect addresses that are returned to sender. If your tracking states that the parcel has been delivered, please first check with your local post office (either by phone or dropping into the local shop) before contacting us.  You can also enter your tracking number directly into their website or your local postal service website for more updates.

INCORRECT ADDRESS

If you accidentally provided the wrong address please email us immediately:  info(at)buddingpop-world.com.


Unfortunately if your parcel has already been shipped we are unable to intercept the parcel to change the address and the cost to have the parcel reshipped will be at the customers expense. The address can only be changed if your order has not been shipped.

IMPORT LIABILITIES AND TAXES

Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted. Check your local customs authority website for the latest updates on Value Added Tax (VAT) rates, customs tariffs and other fees. Budding Pop World holds no responsibility for fees that are subjected by international authorities.

Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.